Description: Volunteer as an individual and help us sort, bag, and box refrigerated or frozen food for hungry North Texans in a refrigerated warehouse environment while working cooperatively with other volunteers and staff. Closed-toe, non-slip shoes are required. Frozen foods may include frozen meat (beef, pork, & poultry). Refrigerated product might be dairy product. Volunteers will be working in the warehouse, which is 66 degrees. The product that you will be working with is refrigerated or frozen.
Age Requirements: According to safety guidelines, all attendees must be 16 years of age or older.
Attire: Closed-toe, non-slip shoes are required (no sandals or flip flops). Shoes with rubber soles are recommended. We recommend comfortable clothing that is easy to move around in. We recommend bringing winter style gloves to wear since you are handling frozen product. Items that are not appropriate include revealing clothing or dangling accessories. Volunteers who do not wear or bring proper attire will be turned away.
Commitment: Check-in begins for the morning shift at 8:30 a.m. and orientation will start promptly at 9:00 a.m. Check-in begins for the afternoon shift at 12:30p.m. and orientation will start promptly at 1:00 p.m. We suggest arriving a few minutes prior to your shift to find parking and to check in on the kiosk. Thank you for being on time as we follow an agenda to be as productive as possible. Running late? If you are 10+ minutes late, we cannot guarantee you will be able to volunteer. Need to cancel, here is how you can cancel? We appreciate you canceling your registration in a timely manner so we may offer the slots to other volunteers. If all work is completed before the end of the shift, you will still be awarded for the entire shift.
Donations: Ask the volunteer coordinator for more info!
Safety: We invite volunteers into our facility to help fight hunger and it is important that we maintain a safe environment. Volunteers are expected to comply with all rules, follow the directions given by station leaders, and immediately report any accidents to a staff member.
Accommodation Needs: This opportunity includes standing, bending, and lifting. Please let us know if you have accommodation needs.
Address: 3677 Mapleshade Lane, Plano, TX 75075
Parking: Carpooling is highly recommended. Thank you for not parking in a reserved spot or in the lot of our neighbors. Please let us know if your group is arriving on a bus.
Tracking Hours: Any volunteer (youth or adult) needing to track hours for employer matches, school, scholarships, scouts, etc. must create their own account, sign up, and check in for every shift with a staff member. If you are not in our system, we cannot verify hours. If you check in through the Galaxy site or add your own hours, they will not be approved. By checking in with a staff member your hours will be entered in automatically. In addition to tracking hours in our online system, you may ask the receptionist for a North Texas Food Bank Hour Verification Form after the shift. Our policy is to not sign any court-appointed service documents including time sheets.
Lunch/Snacks: During lunch, please enjoy the restaurants in the area due to limited meeting space at our facility. Bringing snacks and drinks? Thank you for labeling your items with your group name and keeping them in the orientation room. Vending machines are on-site.
Lobby Hours: Normal lobby hours are Monday through Friday from 8:30 a.m. – 4:30 p.m. and Saturday from 8:30 a.m. – 3:30 p.m.
Shift Closure: If a shift is closed due to inclement weather, a cancellation email will be sent to all volunteers who signed up by 8:00 a.m.
Inviting News Media: Please make arrangements prior to your shift with the North Texas Food Bank’s Communication Team if you are inviting news media.
