The Distribution Center posts an entire month's calendar one month in advance on the first business day of the month. Once a shift is full, it will disappear from the calendar.
Description: Volunteer as an individual or with a group to help sort, bag, and/or box food for our neighbors. Activities can include working with produce, canned goods, milk, and other items. Volunteers will work in our climate-controlled warehouse with other volunteers and staff. This opportunity requires standing, lifting, and bending. While most volunteers will lift 1 to 15 pounds, some tasks could require lifting up to 30-pounds.
All volunteers must be signed up for the specific shift. We do not accept walk-ins.
Age Requirements: Volunteers must be at least 12 years old on the day of the volunteer service. Volunteers who are 12 – 15 are required to have a chaperone who is at least 18 years old who takes legal responsibility for the minor. Volunteers who are 16 and older do not need a chaperone. NTFB does not provide chaperones. There can be one chaperone per three minors. The chaperone is also required to create a volunteer account and sign up for the shift. The chaperone is required to volunteer alongside the minor. Chaperones are not allowed to sit in the orientation room or lobby while the minor volunteers.
Children under the age of 12 may not volunteer or come with their parent/guardian to sit in the lobby during the shift.
Attire: Closed-toe shoes are required. We recommend dressing in comfortable and casual clothes suitable for movement. The warehouse is climate-controlled. Items that are not appropriate include revealing clothing or dangling accessories. You will be unable to keep a bag(including a fanny pack or belt bag) on your person during the shift. Lockers are available to store away personal belongings.
Group or Teams: Groups of up to 25 are welcome to volunteer for this opportunity. Every person must be signed up on the portal as part of the team. Groups are not guaranteed to stay together during the shift. Instructions on how to sign up as a group can be found here.
Any unfilled spots on a team are released 10 calendar days before the shift date.
Groups cannot cater or bring food to consume before or after the shift. Additionally, we do not have space that can be used for meetings or meals. There are several restaurants in the area that can accommodate groups of all sizes. You can find our recommendations here.
Time Commitment: The shift is 2.5 hours in length. Due to the nature of the opportunity, we ask that volunteers participate for the entirety of the shift. Check-in begins 30-minutes before the shift time. Morning shift check-in begins at 8:30am for the morning shift and afternoon shift check-in begins at 12:30pm. Lobby doors open at 8:30am. Orientation begins promptly at the shift start time. We have a 10-minute grace period. Any volunteer arriving after 9:10am or 1:10pm will not be able to stay to volunteer. Instructions to cancel your reservation can be found here. Volunteers who no-show for 5 or more shifts in a month risk having their account deactivated from the system.
Address and Parking: This opportunity takes place at 3677 Mapleshade Lane, Plano, TX 75075. There is a surface-level parking lot in front of the building. Carpooling is recommended. If your group is coming on a bus, please let us know by emailing volunteer@ntfb.org.
Tracking Hours: The Volunteer Portal tracks your hours. You must be checked in by a NTFB Staff Member upon arrival at the shift. Hours entered manually by the volunteer will be denied by NTFB Staff. Hour verification forms will be distributed at the conclusion of the shift. To download your Volunteer Resume, follow the directions found here.
NTFB Staff will sign hour verification documents from education institutions, service organizations, or employers. NTFB’s
